Hostofic Terms & Conditions
Effective Date: 22 August 2026 Last Updated: 22 August 2026 Website: Hostofic.com
These Terms & Conditions ("Terms", "Agreement", "Terms of Service" or "TOS") govern your access to and use of the products and services provided by Hostofic ("Hostofic", "we", "us", "our" or "Company"), including, without limitation, web hosting, WordPress hosting, cloud hosting, premium hosting, reseller hosting, VPS hosting, domain registration and transfer services, SSL certificates, email hosting, server-related services, website migration, backups, DNS services and other products or services made available through Hostofic.
By creating an account, placing an order, making a payment, using any Hostofic service, or continuing to use our website or services, you confirm that you have read, understood and agreed to these Terms.
If you do not agree to these Terms, you must not purchase, access or use Hostofic services.
1A. HOSTOFIC BUSINESS AND LEGAL INFORMATION
Legal Name: HOSTOFIC PRIVATE LIMITED
Trade Name / Service Brand: Hostofic
Constitution: Private Limited Company
Registration Number: 20AAICH8654A1ZX
The above registration information is reproduced from the business registration certificate supplied for preparation of these Terms. Customers should rely on the latest official corporate and government records for formal verification.
Address:
1ST FLOOR,
SHRI SHYAM ARCADE,
BOREYA, MORABADI ROAD,
JHARKHAND, India
INDIA - 834008
Address:
GOTE KARHIA JARMUNDI,
HARIHARPUR TALGHARI,
DUMKA, JHARKHAND,
INDIA - 814141
The Ranchi address above is the principal place of business shown in the supplied registration certificate. The Dumka address is an operational/business address previously published by Hostofic. Formal notices should use the current contact information published on the Hostofic website and, where appropriate, may be sent to the applicable address above.
1B. HOSTOFIC SERVICES AND SERVICE SCOPE
Hostofic operates as a hosting and domain services provider/reseller and may provide services directly or through third-party registrars, registries, datacenters, network operators, software licensors and other infrastructure providers.
- Web Hosting and Shared Hosting
- WordPress Hosting
- Cloud Hosting
- Premium Hosting
- Reseller Hosting
- Managed and Unmanaged VPS Hosting
- Domain Registration, Renewal and Transfer
- DNS and nameserver services
- SSL/TLS certificate services
- Email hosting and related mail services
- Website/server migration assistance
- Backup and restoration facilities, including JetBackup where included
- Server and infrastructure-related services
- Technical support and other services displayed on Hostofic
The exact resources, features, locations, software, licenses, support level, backup schedule and limits applicable to a Service are those stated on the relevant order, invoice, service page, plan specification or service-specific agreement.
1. DEFINITIONS
For these Terms:
"Customer", "Client", "You" or "Your" means any individual, business, organization or other legal entity purchasing or using Hostofic services.
"Account" means your Hostofic customer account, including the billing/client area and associated services.
"Service" or "Services" means any hosting, domain, VPS, reseller hosting, server, SSL, email, DNS, migration, backup or other service supplied by Hostofic.
"Hosting Account" means any shared, WordPress, cloud, premium, reseller or other hosting account provided to you.
"VPS" means a virtual private server supplied by Hostofic or an applicable infrastructure provider.
"Managed VPS" means a VPS for which Hostofic provides the management/support services specifically included in the purchased plan.
"Unmanaged VPS" means a VPS where the customer is primarily responsible for operating-system administration, software installation, security configuration, updates, applications, websites and server-level management except for services expressly included in the plan.
"Domain Name" means any domain name registered, transferred, renewed or otherwise managed through Hostofic.
"Registrar" means the domain registrar through which a domain registration is actually processed.
"Registry" means the applicable domain-name registry operator for a particular domain extension.
"Third-Party Provider" means any upstream registrar, registry, datacenter, network provider, software provider, licensing provider, payment processor, security provider or other service provider used to deliver a Hostofic service.
"Content" means all files, websites, databases, applications, emails, media, code, text, data and other material uploaded, transmitted, stored or generated by you through the Services.
2. ACCEPTANCE OF TERMS
2.1. These Terms constitute a legally binding agreement between you and Hostofic.
2.2. By ordering or using any Service, you agree to comply with:
- These Terms;
- Hostofic's Privacy Policy;
- Hostofic's Refund Policy;
- Hostofic's Acceptable Use Policy;
- Applicable domain-registration policies;
- Applicable laws and regulations;
- Policies of applicable registrars, registries, datacenters and infrastructure providers.
2.3. Certain Services may have additional terms. Where additional service-specific terms apply, those terms will form part of this Agreement.
2.4. If there is a conflict between these Terms and a mandatory policy of a domain registry, registrar or other upstream provider, the applicable mandatory policy may prevail for that specific service.
3. ELIGIBILITY AND CUSTOMER INFORMATION
3.1. You must provide accurate, complete and current information when creating an account or purchasing Services.
3.2. You are responsible for keeping your:
- Name;
- Business/entity information;
- Billing information;
- Email address;
- Telephone number;
- Domain registration information;
- Contact information
accurate and up to date.
3.3. Providing false, misleading, fraudulent or intentionally incomplete information may result in suspension or termination of Services.
3.4. You must not impersonate another person, organization, company, government entity, registrar, payment provider or Hostofic representative.
3.5. Where identity, business, address, domain ownership or payment verification is required, Hostofic may request supporting documentation.
4. HOSTING SERVICES
4.1. Hostofic may provide shared hosting, WordPress hosting, cloud hosting, premium hosting, reseller hosting and other hosting products.
4.2. Each hosting plan is subject to the specifications, resource limits and features advertised for that particular plan.
4.3. Features may include, depending on the plan:
- NVMe/SSD storage;
- RAM;
- CPU resources;
- Bandwidth;
- cPanel;
- WHM;
- CloudLinux;
- LiteSpeed;
- SSL;
- DNS services;
- Email services;
- Security services;
- Backup services;
- Database services;
- Other software or infrastructure.
4.4. "Unlimited" or similar marketing descriptions, where applicable, do not mean unlimited use for activities that violate these Terms, consume unreasonable resources, degrade infrastructure performance or constitute primarily file-storage or backup use.
4.5. Shared hosting resources are shared among multiple customers. Hostofic may take reasonable measures to protect overall server stability where an account causes excessive resource consumption.
5. RESELLER HOSTING
5.1. Reseller Hosting permits customers to create and manage hosting accounts for their own customers, subject to the limitations of the purchased reseller plan.
5.2. The reseller is responsible for its own customers and their activities.
5.3. Resellers must not permit their customers to use Hostofic infrastructure for prohibited activities.
5.4. If an account under a reseller package violates these Terms, Hostofic may suspend the relevant account and, where necessary to protect the infrastructure, suspend the reseller service.
5.5. Hostofic is not responsible for disputes between a reseller and its customers.
5.6. Resellers are responsible for:
- Customer billing;
- Customer support;
- Customer authentication;
- Customer content;
- Customer compliance;
- Customer backups where applicable;
- Customer security;
- Abuse complaints;
- Terms applicable to their own customers.
5.7. Resellers must not represent themselves as Hostofic or claim to be an authorized employee, branch or representative of Hostofic unless expressly authorized.
6. VPS SERVICES
6.1. Hostofic may provide VPS services from different geographic locations, including locations advertised on the Hostofic website.
6.2. Available locations, specifications, operating systems, network configurations and infrastructure may change based on provider availability.
6.3. VPS resources are allocated according to the purchased plan.
6.4. VPS customers are responsible for applications and software installed on their VPS unless Hostofic expressly provides management for those components.
6.5. Managed VPS
For Managed VPS services, Hostofic's responsibility is limited to the management functions specifically included in the purchased plan.
Managed VPS does not necessarily mean that Hostofic manages every application, website, custom software, security configuration or third-party application installed by the customer.
6.6. Unmanaged VPS
For Unmanaged VPS services, the customer is responsible for:
- Operating-system administration;
- Software installation;
- Security configuration;
- Firewall configuration;
- Application configuration;
- Website configuration;
- Database administration;
- Updates and patches;
- Malware removal;
- Server hardening;
- User management;
- SSH/access security;
- Application-level backups.
Hostofic may provide infrastructure-level assistance where expressly included, but does not guarantee administration of an unmanaged VPS.
6.7. VPS Abuse
VPS customers must not use their VPS for:
- DDoS attacks;
- Port scanning or unauthorized network scanning;
- Malware distribution;
- Phishing;
- Credential theft;
- Botnets;
- Spam operations;
- Proxy abuse;
- Cryptocurrency mining where prohibited by the applicable infrastructure provider;
- Attacks against third-party infrastructure;
- Any illegal activity.
7. ACCEPTABLE USE POLICY
You may use Hostofic Services only for lawful purposes.
The following activities are strictly prohibited:
7.1. Illegal Activities
Hosting or operating content or services that violate applicable Indian law or the law applicable to the relevant jurisdiction.
7.2. Phishing and Fraud
The following are prohibited:
- Phishing pages;
- Credential harvesting;
- Fake banking websites;
- Fake payment pages;
- Fraudulent login pages;
- Fake government portals;
- Fake shopping websites;
- Fake financial-service websites;
- Identity theft;
- Payment fraud.
This includes clones or deceptive copies of services such as banks, payment providers, marketplaces, government services, social-media platforms or other third-party websites.
7.3. Malware
The distribution, hosting or operation of:
- Viruses;
- Trojans;
- Ransomware;
- Worms;
- Spyware;
- Keyloggers;
- Botnets;
- Malicious scripts;
- Malware download pages;
- Exploit kits
is prohibited.
7.4. Spam
You may not use Hostofic infrastructure to send unsolicited bulk email, SMS, messages or other communications.
This includes:
- Spam campaigns;
- Purchased mailing lists;
- Email harvesting;
- Bulk unsolicited promotional email;
- Mail bombing;
- Snowshoe spam;
- Spam-related infrastructure.
7.5. Copyright Infringement
You must not use Hostofic Services to knowingly host or distribute copyright-infringing material.
Examples include unauthorized:
- Movies;
- Music;
- Software;
- Games;
- Books;
- Premium digital content;
- Cracked applications;
- Warez;
- Pirated databases.
7.6. Government Impersonation
Websites impersonating government agencies, government portals or government officials are prohibited.
Domains or websites designed to deceptively imitate official government services may be suspended immediately.
7.7. Adult and Explicit Content
Adult or sexually explicit websites are prohibited where restricted by the relevant hosting product, infrastructure provider or applicable law.
7.8. Streaming and Download Websites
Shared hosting services are intended primarily for website hosting.
Unless expressly permitted by the relevant plan, customers may not use shared hosting primarily for:
- Movie streaming;
- Movie downloads;
- MP3 download services;
- MP4 download services;
- Large media repositories;
- Video-file distribution;
- File-sharing platforms.
7.9. Storage Abuse
Hosting accounts must not be used primarily as personal cloud storage, backup storage or file-storage repositories.
Examples include excessive quantities of:
- ZIP archives;
- RAR files;
- ISO files;
- Server backups;
- Database backups;
- Personal files;
- Non-website-related media.
7.10. Proxy and Anonymization Services
Proxy servers, open proxies, anonymizers, VPN services and similar services may be restricted or prohibited depending on the hosting product and infrastructure.
7.11. Cryptocurrency and High-Resource Applications
Cryptocurrency mining, high-resource computational workloads, blockchain nodes and similar applications may be prohibited on shared hosting and may require prior approval on VPS or dedicated infrastructure.
8. SECURITY
8.1. You are responsible for securing your account credentials.
8.2. You must use strong passwords and protect:
- Hosting passwords;
- cPanel/WHM credentials;
- SSH keys;
- API keys;
- Database credentials;
- Email credentials;
- Domain-management credentials.
8.3. You must not share account credentials unnecessarily.
8.4. If you suspect unauthorized access, you must immediately notify Hostofic.
8.5. Hostofic may temporarily restrict an account where necessary to investigate suspected compromise, malware, abuse or security incidents.
8.6. Customers remain responsible for vulnerabilities in their own websites, scripts, plugins, themes and applications.
9. BACKUPS AND DATA LOSS
9.1. Hostofic may provide backups through services such as JetBackup or other backup systems where included in the applicable plan.
9.2. Backup availability, frequency, retention and restoration capabilities depend on the purchased service and infrastructure.
9.3. Backup systems are provided as a recovery facility and should not be treated as the customer's sole backup solution.
9.4. Customers are strongly encouraged to maintain independent backups of critical websites, databases, email and other important data.
9.5. Hostofic does not guarantee that every file, database, email, configuration or application can always be restored from a backup.
9.6. Backups may fail due to technical errors, corrupted source data, storage failures, malware, exceeded backup limits, provider failures or other circumstances.
9.7. Hostofic is not responsible for loss of data where no usable backup exists.
9.8. Customers remain responsible for verifying that restored websites and applications operate correctly.
10. DOMAIN REGISTRATION
10.1. Domain registration is subject to the policies of the applicable registrar and registry.
10.2. Hostofic may act as a reseller or service intermediary for domain registration services and may use third-party registrars and registry operators.
10.3. Registration of a domain name does not guarantee permanent ownership.
10.4. Domain registrations are generally subject to renewal requirements and applicable registry policies.
10.5. Customers are responsible for ensuring that their domain registration information is accurate.
10.6. Certain domain extensions may require additional verification, documentation, eligibility requirements or restrictions.
10.7. Hostofic may suspend, lock, modify or cancel a domain where required by:
- The applicable registry;
- Registrar;
- ICANN policy;
- Court order;
- Government order;
- Law-enforcement request;
- Abuse procedure;
- Domain dispute procedure;
- Applicable law.
10.8. Domain registration does not grant rights to trademarks or other intellectual property belonging to another person.
10.9. The customer is solely responsible for determining whether a selected domain infringes any third-party rights.
11. DOMAIN RENEWAL AND EXPIRATION
11.1. Customers are responsible for renewing domains before their expiration date.
11.2. Hostofic may provide renewal reminders, but failure to receive a reminder does not remove the customer's responsibility to renew.
11.3. After expiration, a domain may enter one or more stages including:
- Expired status;
- Renewal grace period;
- Redemption/restoration period;
- Pending deletion;
- Deletion;
- Availability for registration by another party.
11.4. The exact lifecycle varies by domain extension and registry.
11.5. Restoration after expiration may incur additional charges.
11.6. Once a domain is deleted and becomes available for registration, Hostofic cannot guarantee that the previous customer can recover it.
11.7. Hostofic is not responsible for domain loss resulting from failure to renew before applicable deadlines.
12. DOMAIN TRANSFERS
12.1. Domain transfers are subject to applicable registrar and registry policies.
12.2. The customer must provide accurate transfer information, including an authorization code/AuthInfo/EPP code where required.
12.3. Transfer processing may require confirmation or authorization from the domain registrant.
12.4. A transfer may be delayed or rejected because of:
- Incorrect information;
- Invalid authorization code;
- Domain lock;
- Expiration;
- Registry restrictions;
- Pending disputes;
- Recent registration;
- Recent registrant changes;
- Registrar restrictions;
- Other applicable policies.
12.5. ICANN's current transfer framework contains requirements concerning authorization and domain transfer procedures for applicable gTLDs.
12.6. Hostofic cannot guarantee the completion time of a transfer controlled by another registrar or registry.
13. DOMAIN PRIVACY AND REGISTRATION DATA
13.1. Domain registration requires the collection and processing of registration information.
13.2. Depending on the domain extension and applicable policies, information may be transmitted to registrars, registries, service providers or other parties.
13.3. Applicable domain-registration data policies may require certain registration information to be collected, processed, transferred, retained or disclosed.
13.4. ICANN's current Registration Data Policy governs registration-data processing requirements for applicable ICANN-accredited registrars and registries.
13.5. Hostofic may disclose information where required by law, court order, governmental authority, registrar/registry policy or legitimate abuse/security processes.
14. DNS SERVICES
14.1. Customers are responsible for ensuring that DNS records supplied to Hostofic are accurate.
14.2. Hostofic is not responsible for downtime caused by incorrect:
- A records;
- AAAA records;
- MX records;
- CNAME records;
- TXT records;
- NS records;
- DNSSEC configuration;
- Third-party DNS configuration.
14.3. DNS propagation may take time and is outside Hostofic's direct control.
15. SSL CERTIFICATES
15.1. SSL certificates may be supplied by Hostofic or third-party certificate authorities.
15.2. Certificate issuance is subject to validation requirements.
15.3. Hostofic cannot guarantee issuance where the certificate authority rejects validation.
15.4. Customers are responsible for ensuring that domain and ownership information required for certificate issuance is accurate.
15.5. Free SSL availability depends on the relevant hosting plan and certificate provider.
16. EMAIL SERVICES
16.1. Email services must be used lawfully.
16.2. Customers must not use Hostofic email services for spam, phishing, malware distribution or unsolicited bulk email.
16.3. Hostofic may impose reasonable sending limits to protect server reputation and email deliverability.
16.4. Email delivery to third-party providers cannot be guaranteed.
16.5. Email may be rejected, delayed or filtered by receiving servers, spam filters, blocklists or third-party providers.
16.6. Customers are responsible for maintaining valid DNS records such as SPF, DKIM and DMARC where applicable.
17. IP ADDRESSES AND REPUTATION
17.1. IP addresses may be shared, dedicated, dynamically assigned or reassigned depending on the service.
17.2. Customers do not acquire ownership rights over IP addresses.
17.3. Hostofic may change an IP address where reasonably necessary because of network, security, infrastructure, provider or operational requirements.
17.4. Customers must not intentionally use services in a manner that causes IP addresses to become listed on spam, malware, abuse or reputation databases.
17.5. If an IP address becomes listed due to customer activity, Hostofic may investigate and take reasonable corrective action.
18. SERVER MAINTENANCE AND DOWNTIME
18.1. Hostofic may perform scheduled or emergency maintenance.
18.2. Maintenance may temporarily affect availability.
18.3. Emergency maintenance may occur without advance notice where required to protect infrastructure, security or data.
18.4. Hostofic does not guarantee uninterrupted or error-free operation unless a specific Service Level Agreement ("SLA") expressly applies.
18.5. Network failures, upstream provider failures, datacenter incidents, cyberattacks, routing problems, DNS failures and other events outside Hostofic's reasonable control may affect service availability.
19. MIGRATION SERVICES
19.1. Hostofic may provide website or hosting migration assistance depending on the purchased service.
19.2. Migration success depends on:
- Source-server accessibility;
- Software compatibility;
- Account size;
- Database integrity;
- DNS configuration;
- Server configuration;
- Third-party software;
- Customer cooperation.
19.3. Hostofic does not guarantee that every application, configuration or custom environment can be migrated without modification.
19.4. Customers remain responsible for maintaining a backup before migration.
19.5. Migration assistance does not transfer responsibility for the customer's website content or application functionality to Hostofic.
20. RESOURCE USAGE
20.1. Customers must use resources reasonably and in accordance with their purchased plan.
20.2. Excessive consumption of CPU, RAM, disk I/O, database resources, processes, network resources, email resources or other server resources may affect other customers.
20.3. Hostofic may:
- Contact the customer;
- Request optimization;
- Temporarily limit resources;
- Suspend individual processes;
- Move the account;
- Recommend an upgraded plan;
- Suspend the account where necessary.
20.4. Resource restrictions may be applied where an account materially affects server stability or other customers.
21. PAYMENT TERMS
21.1. Services must be paid for according to the invoice and billing cycle selected by the customer.
21.2. Prices are subject to change for future billing periods unless otherwise expressly guaranteed.
21.3. Taxes, government charges, registry fees or other applicable charges may be added where required.
21.4. Promotional prices may apply only to the initial purchase period or as expressly stated in the relevant offer.
21.5. Renewal prices may differ from promotional prices.
21.6. Customers are responsible for reviewing invoices before payment.
22. LATE PAYMENT AND SUSPENSION
22.1. Failure to pay an invoice by its due date may result in suspension.
22.2. A late fee may be applied after the applicable grace period stated on the invoice or Hostofic website.
22.3. Services may be suspended after the payment deadline.
22.4. Customers must clear outstanding balances before suspended services can be restored.
22.5. Additional restoration or late fees may apply where disclosed at the time of restoration.
22.6. Long-overdue services may be terminated and associated data may be deleted after applicable notices or grace periods.
23. REFUNDS AND CANCELLATIONS
23.1. Refund eligibility is governed by Hostofic's Refund Policy.
23.2. Domain registration, domain renewal, domain transfer, SSL certificates, licenses, dedicated resources and certain third-party services may be non-refundable where stated in the applicable Refund Policy.
23.3. Once a domain has been registered, registration fees paid to a registrar or registry may not be recoverable.
23.4. Refunds may be denied where an account has been terminated for violation of these Terms.
23.5. Promotional credits, coupons, bonuses and free services may have no cash value.
23.6. Any refund calculation involving a free domain may deduct the applicable standard domain registration cost.
24. FREE DOMAIN WITH HOSTING
24.1. Where a hosting plan includes a free domain, the free domain is provided subject to the applicable promotional conditions.
24.2. If the hosting service is cancelled during a period in which a free domain was provided, the applicable standard domain price may be deducted from any eligible refund.
24.3. Unless otherwise specified, the domain may remain registered for its applicable registration period after cancellation.
24.4. Free-domain promotions may be restricted to selected extensions and registration periods.
25. CHARGEBACKS AND PAYMENT DISPUTES
25.1. Customers should contact Hostofic support before initiating a payment dispute where a billing issue can reasonably be resolved through support.
25.2. Fraudulent or unauthorized chargebacks may result in immediate suspension while the transaction is investigated.
25.3. Hostofic may recover reasonable costs associated with fraudulent transactions, payment reversals or abuse where legally permissible.
25.4. A chargeback does not automatically cancel the customer's contractual obligations or outstanding balance.
26. ACCOUNT SUSPENSION
Hostofic may suspend a Service where reasonably necessary due to:
- Non-payment;
- Terms violations;
- Illegal activity;
- Malware;
- Phishing;
- Spam;
- Security threats;
- Excessive resource usage;
- Abuse complaints;
- Copyright complaints;
- Fraud;
- Payment disputes;
- Compromised accounts;
- Network abuse;
- Provider requirements;
- Government or law-enforcement requests.
Where immediate action is necessary to protect infrastructure, customers or third parties, suspension may occur without prior notice.
27. ACCOUNT TERMINATION
27.1. Hostofic may terminate a Service for serious or repeated violations of these Terms.
27.2. Customers may terminate their Services through the applicable billing process.
27.3. Termination does not automatically cancel unpaid invoices or other amounts already due.
27.4. After termination, Hostofic may delete the associated account and data following any applicable retention or recovery period.
27.5. Customers must maintain their own backups before cancellation or termination.
28. ABUSE REPORTS
28.1. Hostofic may investigate reports concerning:
- Phishing;
- Malware;
- Spam;
- Copyright infringement;
- Fraud;
- Hacking;
- Illegal content;
- Network abuse;
- Security incidents.
28.2. Hostofic may request information from the customer during an investigation.
28.3. Depending on the seriousness of the incident, Hostofic may suspend the relevant service while investigating.
28.4. Hostofic may cooperate with registrars, registries, datacenters, security organizations, payment providers, law-enforcement agencies and other relevant parties where legally required or reasonably necessary.
29. COPYRIGHT AND INTELLECTUAL PROPERTY
29.1. Customers retain ownership of content they lawfully own.
29.2. Customers grant Hostofic the limited rights necessary to store, process, transmit and display such content solely for providing the Services.
29.3. Customers must have all necessary rights and licenses for content uploaded to Hostofic infrastructure.
29.4. Hostofic's trademarks, branding, website content, logos, designs, software and other intellectual property remain the property of Hostofic or their respective owners.
29.5. Customers may not copy, reproduce or misuse Hostofic branding without authorization.
30. THIRD-PARTY SERVICES
30.1. Hostofic may use third-party providers to deliver Services.
30.2. Such providers may include:
- Domain registrars;
- Domain registries;
- Datacenters;
- Cloud infrastructure providers;
- Payment gateways;
- SSL certificate authorities;
- Security providers;
- Backup providers;
- Software licensing providers;
- CDN providers;
- Network providers.
30.3. Third-party services may be subject to separate terms.
30.4. Hostofic is not responsible for failures caused solely by a third-party provider outside Hostofic's reasonable control.
31. DATA PROTECTION AND PRIVACY
31.1. Hostofic may collect information required to create accounts, process orders, provide Services, process payments, provide support, prevent fraud and comply with legal obligations.
31.2. Personal information will be handled in accordance with Hostofic's Privacy Policy.
31.3. Customers are responsible for ensuring that data uploaded to their hosting account is processed lawfully.
31.4. Customers using hosting services to process personal information belonging to their own users or customers are responsible for complying with applicable data-protection requirements.
32. CUSTOMER DATA
32.1. Customers remain responsible for their Content.
32.2. Hostofic does not routinely review all customer Content.
32.3. Hostofic may access, inspect, restrict or disclose Content where reasonably necessary to:
- Investigate abuse;
- Respond to security incidents;
- Comply with law;
- Comply with court orders;
- Protect customers or infrastructure;
- Investigate fraud;
- Enforce these Terms.
32.4. Customers must maintain appropriate backups.
33. SECURITY INCIDENTS AND COMPROMISED ACCOUNTS
33.1. If a hosting account, VPS, email account or website is compromised, Hostofic may temporarily restrict affected services.
33.2. Hostofic may request that customers:
- Reset passwords;
- Remove malware;
- Update applications;
- Patch vulnerabilities;
- Secure compromised accounts;
- Remove malicious scripts.
33.3. Customers remain responsible for securing vulnerable third-party software installed on their Services.
34. NO GUARANTEE OF SPECIFIC PERFORMANCE
34.1. Hostofic does not guarantee that every website, script, plugin, application, framework or software package will operate correctly on every hosting environment.
34.2. Compatibility depends on server configuration, software versions, dependencies and third-party requirements.
34.3. Customers should verify compatibility before purchasing a Service.
35. SERVICE MODIFICATIONS
35.1. Hostofic may modify, upgrade, replace or discontinue features where reasonably necessary.
35.2. Infrastructure, software versions, control panels, datacenter locations and upstream providers may change.
35.3. Where a material change significantly affects an active paid Service, Hostofic may provide reasonable notice where practical.
36. FORCE MAJEURE
Hostofic will not be liable for failure or delay caused by circumstances beyond its reasonable control, including:
- Natural disasters;
- Fire;
- Flood;
- Earthquake;
- War;
- Terrorism;
- Government action;
- Internet backbone failures;
- Major network outages;
- Datacenter failures;
- Power failures;
- Cyberattacks;
- DDoS attacks;
- Registrar or registry failures;
- Upstream provider failures;
- Telecommunications failures;
- Pandemics;
- Other extraordinary events.
37. LIMITATION OF LIABILITY
37.1. To the maximum extent permitted by applicable law, Hostofic will not be liable for indirect, incidental, consequential, special or punitive damages.
37.2. This includes, without limitation:
- Loss of profits;
- Loss of revenue;
- Loss of business;
- Loss of customers;
- Loss of goodwill;
- Loss of anticipated savings;
- Loss of data;
- Loss resulting from website downtime;
- Loss resulting from domain expiration;
- Loss resulting from email delivery failure.
37.3. Hostofic's liability, where legally permissible, will be limited to the amount actually paid by the customer for the affected Service during the applicable period specified by law or the applicable service agreement.
37.4. Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded or limited.
38. INDEMNIFICATION
You agree to defend, indemnify and hold harmless Hostofic, its owners, employees, contractors, affiliates and service providers from claims, losses, damages, liabilities, costs and expenses arising from:
- Your Content;
- Your use of the Services;
- Your violation of these Terms;
- Your violation of applicable law;
- Your infringement of third-party rights;
- Your customer's activities if you operate a reseller account;
- Your misuse of Hostofic infrastructure.
39. DOMAIN DISPUTES
39.1. Domain names may be subject to trademark disputes, cybersquatting claims, UDRP proceedings, registry dispute procedures, court proceedings and other legal processes.
39.2. Hostofic does not determine ownership of trademarks or domain names.
39.3. Customers are responsible for responding to domain disputes concerning domains registered by them.
39.4. Hostofic may comply with applicable registrar, registry, ICANN, court or governmental decisions.
40. GOVERNMENT AND LAW-ENFORCEMENT REQUESTS
Hostofic may disclose or restrict information or Services where required by applicable law, valid legal process, court order, governmental authority or law-enforcement request.
Where legally permitted, Hostofic may notify the affected customer, but notification cannot be guaranteed.
41. COMMUNICATIONS
41.1. Hostofic may communicate with customers through:
- Registered email;
- Customer billing portal;
- Support tickets;
- Service notifications;
- Website notices;
- Other contact information supplied by the customer.
41.2. Customers are responsible for monitoring their registered email address and billing account.
41.3. Hostofic is not responsible for missed notices caused by an outdated or inaccessible customer email address.
42. SUPPORT
42.1. Support availability depends on the Service purchased.
42.2. Support may cover the Hostofic-provided infrastructure and services.
42.3. Support does not necessarily include development or administration of third-party applications.
42.4. Examples of services that may require additional charges include:
- Custom website development;
- Advanced server administration;
- Complex migrations;
- Malware cleanup;
- Custom software configuration;
- Third-party application troubleshooting;
- Custom coding;
- Extensive database optimization.
43. THIRD-PARTY SOFTWARE
43.1. Hosting Services may include software such as cPanel, WHM, CloudLinux, LiteSpeed, security software, backup software and other licensed applications.
43.2. Such software is subject to its own licensing terms.
43.3. Availability of third-party software depends on licensing and upstream providers.
43.4. Hostofic cannot guarantee that a third-party software vendor will maintain a specific feature indefinitely.
44. ACCOUNT ACCESS
44.1. Customers are responsible for protecting account credentials.
44.2. Hostofic staff will not normally request a customer's complete account password.
44.3. Customers should not provide passwords or authentication codes through insecure channels.
44.4. Hostofic may require verification before performing sensitive account or domain changes.
45. FRAUD PREVENTION
45.1. Hostofic may use automated or manual verification systems to detect fraudulent orders.
45.2. Orders may be placed on hold pending verification.
45.3. Hostofic may request identity, payment or ownership verification.
45.4. Fraudulent orders may be cancelled and associated accounts may be terminated.
46. PROMOTIONS AND DISCOUNTS
46.1. Promotional offers may have separate eligibility conditions.
46.2. Promotional pricing may not apply to renewals unless explicitly stated.
46.3. Coupons may be restricted by product, billing cycle, customer account or time period.
46.4. Hostofic may modify or discontinue promotions at any time unless a specific offer states otherwise.
46.5. Promotional abuse, including creation of multiple accounts to circumvent restrictions, is prohibited.
47. ACCOUNT OWNERSHIP
47.1. The person or entity listed as the account holder is responsible for the account.
47.2. Hostofic may require proof of authority before transferring account ownership.
47.3. Domain ownership is determined according to the applicable domain registration records and registrar/registry policies and is not automatically determined by the person who paid the invoice.
48. TRANSFER OF HOSTING ACCOUNTS
48.1. Customers may request transfer of a hosting account subject to Hostofic's verification and operational requirements.
48.2. Outstanding balances may need to be cleared before an account transfer.
48.3. Hostofic may refuse account transfers where there is evidence of fraud, abuse, unauthorized access or legal restrictions.
49. DELETION OF DATA
49.1. After service termination, Hostofic may permanently delete account data after the applicable retention period.
49.2. Once data is permanently deleted, restoration may not be possible.
49.3. Customers must download or migrate their data before termination.
49.4. Hostofic is not responsible for data that is deleted following expiration, cancellation or termination in accordance with these Terms.
50. CHANGES TO THESE TERMS
50.1. Hostofic may update these Terms from time to time.
50.2. Updated Terms will be published on the Hostofic website.
50.3. Continued use of Services after the effective date of revised Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
50.4. Customers are responsible for reviewing the latest version periodically.
51. GOVERNING LAW
51.1. These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
51.2. Subject to applicable law, disputes relating to Hostofic Services shall be subject to the jurisdiction of the competent courts having jurisdiction over Hostofic's applicable registered/operational location in Jharkhand, India.
51.3. Nothing in this section prevents a consumer from exercising any mandatory legal right available under applicable consumer-protection law.
52. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in effect.
53. NO WAIVER
Failure by Hostofic to enforce any provision of these Terms does not constitute a waiver of Hostofic's right to enforce that provision in the future.
54. ENTIRE AGREEMENT
These Terms, together with the applicable:
- Order details;
- Service specifications;
- Refund Policy;
- Privacy Policy;
- Acceptable Use Policy;
- Domain-specific policies;
- Service-specific agreements;
constitute the agreement governing your use of Hostofic Services.
55. CONTACT INFORMATION
For questions regarding these Terms, account issues, abuse reports, domain matters or legal notices, customers may contact Hostofic through the official contact/support channels published on:
Hostofic: https://hostofic.com/
Customer Area: https://clients.hostofic.com/
The current Hostofic website identifies its operational address as:
1ST FLOOR, SHRI SHYAM ARCADE, BOREYA, MORABADI ROAD, JHARKHAND, India – 834008
Customers should use the current contact information published on the Hostofic website for formal notices.
56. CUSTOMER ACKNOWLEDGEMENT
By purchasing or using Hostofic Services, you acknowledge that:
- You have read these Terms.
- You understand the obligations applicable to your Service.
- You are responsible for your Content.
- You are responsible for maintaining appropriate backups.
- You are responsible for domain renewal.
- You will not use Hostofic infrastructure for illegal or abusive activities.
- You will maintain accurate account and domain information.
- You accept applicable registrar, registry and third-party provider policies.
- You understand that Services may be suspended or terminated for violations of these Terms.
- You agree to comply with applicable laws and regulations.
57. LEGAL AND REGULATORY COMPLIANCE
57.1. Applicable Laws
Hostofic and customers shall comply with applicable laws and regulations relevant to the Services, including applicable Indian information-technology, contractual, consumer-protection, intellectual-property, tax, data-protection, cyber-security and domain-name requirements.
57.2. Statutory Rights
Nothing in these Terms is intended to exclude, restrict or waive any right, remedy or protection that cannot lawfully be excluded or limited.
57.3. Regulatory Changes
If a law, regulation, court order, registry rule or binding governmental requirement changes, Hostofic may modify its Services, policies or these Terms to remain compliant.
57.4. Consumer Protection and E-Commerce Requirements
Where applicable to Hostofic's online sale of Services, the parties shall remain subject to mandatory consumer-protection and e-commerce requirements. Nothing in these Terms is intended to permit misleading pricing, deceptive representations or exclusion of a mandatory consumer remedy.
58. INFORMATION TECHNOLOGY AND INTERMEDIARY COMPLIANCE
58.1. Applicable Status
To the extent Hostofic qualifies as an intermediary or other regulated entity under applicable law for a particular Service, Hostofic will seek to maintain the due-diligence, notice, grievance and other compliance measures applicable to that Service and its legal status.
58.2. Prohibited Information
Customers must not use Hostofic infrastructure to host, transmit or distribute information or material that is unlawful, infringes third-party rights, facilitates fraud, threatens security, or otherwise violates applicable law or the policies incorporated into these Terms.
58.3. Government and Lawful Directions
Hostofic may comply with valid governmental, regulatory, court, law-enforcement, registrar, registry or security-provider directions and may restrict access where legally required or reasonably necessary to protect persons, systems, customers or infrastructure.
59. GRIEVANCE, ABUSE AND LEGAL NOTICE PROCEDURE
59.1. Support First
Customers should raise billing, service and technical complaints through the official Hostofic support/client-area channels before commencing external proceedings, except where immediate legal action or another mandatory remedy is available.
59.2. Abuse Complaints
Abuse complaints may concern phishing, malware, spam, copyright infringement, fraud, impersonation, hacking, network attacks, illegal content or other misuse. Hostofic may request evidence, identify the affected service and take proportionate action.
59.3. Legal Notices
Legal notices should identify the complainant, the affected domain/service, the factual and legal basis of the complaint, supporting evidence and the requested action. Hostofic may reject incomplete, abusive, fraudulent or unverifiable complaints.
59.4. Emergency Requests
Hostofic may process urgent security or law-enforcement requests according to applicable law and the authenticity of the request.
60. COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY COMPLAINTS
60.1. Customer Responsibility
Customers are solely responsible for obtaining the rights, permissions and licences necessary for material they upload, publish, distribute or operate through Hostofic Services.
60.2. Complaints
Hostofic may investigate credible copyright, trademark and intellectual-property complaints and may restrict or suspend content or Services where required by law, valid legal process, applicable provider policy or the circumstances reasonably require.
60.3. Counter-Notices and Disputes
Where a legally applicable procedure provides for a response or counter-notice, the customer may use that procedure. Hostofic does not determine final ownership of intellectual property and may require the parties to resolve disputes through the appropriate legal or administrative forum.
61. DATA PROTECTION, SECURITY AND INCIDENT RESPONSE
61.1. Applicable Data Protection Law
Personal data may be processed in accordance with applicable data-protection law and Hostofic's Privacy Policy. Where applicable, the Digital Personal Data Protection Act, 2023 and rules made under it may apply according to their respective commencement and applicability.
61.2. Customer as Website Operator
If you use Hostofic infrastructure to operate a website, application or service that collects personal data from your users, you remain responsible for the lawful collection, use, disclosure, security and retention of that data.
61.3. Security Incidents
Hostofic may take reasonable technical or administrative measures, including isolation, suspension, credential reset, network restriction or malware remediation, when necessary to contain a security incident.
61.4. Security Does Not Mean Absolute Protection
No hosting, network, backup or security system can guarantee absolute protection against every cyberattack, vulnerability, outage, data corruption or unauthorized access.
61.5. CERT-In and Cyber-Security Compliance
Where applicable to Hostofic's role as a service provider, intermediary, datacentre, VPS provider or cloud service provider, Hostofic may collect, validate, preserve and disclose customer, IP, registration, access and security information for the periods and purposes required by applicable CERT-In directions and other law.
This may include maintaining ICT-system logs, preserving security records, maintaining validated customer information for VPS/cloud-related services, responding to cyber-incident directions and providing information to competent authorities where legally required. Customers acknowledge such processing and retention to the extent required by law.
62. DOMAIN REGISTRY AND REGISTRAR RULES
62.1. Incorporation of Domain Policies
Domain registrations are additionally governed by the policies of the applicable registrar, registry and, where applicable, ICANN and consensus policies.
62.2. Registry Control
Hostofic cannot override a registry's or registrar's technical or policy requirements. A domain may be locked, suspended, transferred, deleted or otherwise affected pursuant to applicable domain policy or legal process.
62.3. Domain Data
Domain registration data may be subject to registration-data policies, verification requirements, disclosure rules and applicable privacy obligations.
63. TAXES, INVOICING AND BUSINESS RECORDS
63.1. Taxes
Customers are responsible for taxes and statutory charges applicable to their purchases, except to the extent Hostofic is legally required to collect and remit such amounts.
63.2. Invoices
Invoices, receipts, payment records and account records maintained by Hostofic may be used as evidence of orders, payments, credits, refunds and service status, subject to applicable law.
63.3. Account Records
Customers should retain their invoices, payment confirmations, domain records and important service communications for their own records.
64. ELECTRONIC CONTRACTING AND RECORDS
64.1. Electronic Acceptance
Ordering online, checking an acceptance box, creating an account, paying an invoice or using a Service may constitute electronic acceptance of these Terms to the extent permitted by applicable law.
64.2. Electronic Communications
Emails, support tickets, invoices, account logs, payment records and other electronic records may be retained and used for account administration, dispute resolution, security investigation and legal compliance.
65. NOTICES AND DELIVERY OF COMMUNICATIONS
65.1. Customer Notices
Customers must keep their registered email address, telephone number and account information current. A notice sent to the registered contact details may be treated as delivered in accordance with applicable law.
65.2. Hostofic Notices
Hostofic may publish operational notices through the website, client area, email, support system or other official communication channels.
65.3. Legal Service
Formal legal service must be made through a legally valid method and at an address or contact channel recognized for that purpose. Website support channels should not be assumed to constitute formal service of court process unless expressly accepted by Hostofic.
66. DISPUTE RESOLUTION AND PRE-LITIGATION PROCESS
66.1. Good-Faith Resolution
Before commencing litigation over a service, billing or contractual dispute, the parties should make a reasonable effort to resolve the issue through Hostofic's support or formal notice process, except where urgent relief or mandatory legal rights make prior notice impracticable.
66.2. Evidence
Customers should provide the relevant invoice, order number, domain, service identifier, communications and other evidence reasonably necessary to investigate the dispute.
66.3. Mandatory Rights Preserved
Nothing in this section prevents a customer from approaching a court, consumer commission, regulator or other authority where such right is mandatory under applicable law.
67. SURVIVAL OF TERMS
Provisions which by their nature are intended to survive termination, including payment obligations, intellectual-property provisions, indemnification, limitation of liability, dispute provisions, confidentiality/privacy obligations, data deletion provisions and applicable legal-compliance provisions, shall survive termination to the extent permitted by law.
68. ASSIGNMENT AND CHANGE OF CONTROL
68.1. Customer Assignment
Customers may not transfer or assign a Service or contractual rights in a way that bypasses Hostofic's verification, fraud-prevention or domain-registration requirements.
68.2. Hostofic Assignment
Hostofic may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, change of control or transfer of a Service, subject to applicable law.
69. INDEPENDENT PARTIES
These Terms do not create a partnership, joint venture, employment relationship, franchise, agency or fiduciary relationship between Hostofic and a customer unless expressly agreed in a separate written agreement.
70. INTERPRETATION AND HEADINGS
70.1. Headings
Section headings are provided for convenience and do not limit or expand the meaning of the provisions.
70.2. Singular and Plural
Unless the context requires otherwise, singular words include the plural and plural words include the singular.
70.3. Language
These Terms are published in English. If a translation is provided for convenience, the English version shall control to the extent permitted by law.
71. NO GUARANTEE AGAINST LEGAL CLAIMS
These Terms are intended to clearly allocate responsibilities, restrictions, procedures, rights and obligations between Hostofic and its customers. They do not guarantee that Hostofic will never receive a complaint, claim, notice, investigation, legal proceeding or regulatory action. Any dispute or claim will be handled according to the applicable law, facts, evidence and enforceable contractual provisions.
72. LEGAL REVIEW AND VERSION CONTROL
72.1. Version
This version is effective from 22 August 2026 unless a later effective date is expressly published.
72.2. Periodic Review
Hostofic should periodically review these Terms against changes in Indian law, domain policies, payment requirements, infrastructure-provider rules and its actual business practices.
72.3. Legal Counsel
For maximum enforceability, Hostofic should have these Terms, its Privacy Policy, Refund Policy, Acceptable Use Policy and any domain/abuse policy reviewed by a qualified lawyer familiar with Indian technology, contract, consumer and data-protection law before relying on them in a dispute.